Business Digital Voice from Verizon is an advanced phone solution for small businesses that offers powerful, enterprise-level features at an affordable price. Businesses get access to over 30 calling features, such as Visual Voicemail, Music on Hold, and Shared Call Appearance. Business Digital Voice is built on a reliable VoIP platform so it can grow and scale with your business.

Business Digital Voice helps you stay in touch with your employees and provide your customers with reliable, fast service.

The Voice Portal is your one-stop shop for adjusting key phone settings on the go. If you don’t have access to a computer or otherwise can’t log into the “My Phone” End User Web Portal, you can still make adjustments by calling the Voice Portal number, entering a passcode, and choosing your options from a menu.

The Voice Portal allows you to change multiple settings, including listening to and changing your prerecorded no-answer, busy, and voicemail greetings. You don’t need to have admin rights to make the changes to your personal settings.

You can also listen to and manage your voicemail messages, send new messages, and reply to messages. Lastly, the Voice Portal allows you to forward important messages to other team members.

The Voice Portal uses a simple touch-tone menu system to make changes, so it’s familiar to anyone who’s used a phone-based menu system before.

If you can’t access your web portal, the Voice Portal is a perfect emergency alternative.

Customer story: Using Voice Portal on the go

Derek is travelling for work. He’s meeting is at 2pm in Dallas, so he is flying out during business hours. During his shuttle ride, he takes a couple calls that are routed from the auto attendant. Traffic holds him up, so he’s running 15 minutes late. When he gets to the airport, he planned to check emails on his laptop and change his greeting so callers know he’s in flight using the “My Phone” web portal. But now he’s short on time. Voice Portal lets Derek call from his mobile phone, while he’s walking through the terminal to his gate. He can update his settings and record a greeting on the go. Derek’s customers will get the message that he’s unavailable for the two-hour flight, and he will call them back when he lands.

More Business Digital Voice advanced features

Administrator Portal Auto Attendant Hunt Group My Phone Portal
Music on Hold Shared Call Unified Messaging Visual Voicemail
Voicemail to Email Voice Portal Voicemail to Text

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