Verizon business customer service

Get the positive customer experience you deserve.

Get the positive customer experience you deserve from Verizon business customer service.

IT shouldn’t be a DIY task.

As a business owner, save valuable time with our affordable white-glove tech support. Business Preferred includes:

  • Tech Support Pro. Get 24/7 access to experts who help with setup, installation, configuration, and connecting new devices to your wireless network and installing security software.
  • Service Protection Plan. A technician will come right to your business to run diagnostics and repair up to 30 separate lines for inside wiring of all Verizon phone, broadband, and Fios TV connections.
  • Priority call routing. Your call is at the top of the queue when you call the Business Preferred toll-free number, making your experience faster and easier.

Verizon business
customer service

Verizon gives your business unparalleled customer support 24 hours a day, 7 days a week. Whether you are calling from your office or while you are out, your call will be answered promptly and your issue resolved as quickly as possible. Call 1-855-983-1425 to speak with a customer service representative today.

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Customer support hours of operation

Monday - Friday

9:00 a.m. - 9:00 p.m. ET

Are you an existing customer?

Log into your account to access business resources, account details and Small Biz Rewards.

Log into My Business

Please contact us with your questions and concerns by calling the customer service number.

Call 1-855-983-1425

Verizon business customer service FAQs

How can I view and pay my bill?

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Please sign into your account to view and pay your bill.

How can I enroll in autopay and paperless billing?

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You can enroll in autopay at My Business Account. At the same time, you’ll be enrolled in Verizon Paperless Billing.

How can I access my voicemail from a phone number outside of my office?

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  1. Dial your Voice Portal telephone number.
  2. Once you reach your voicemail greeting, press the star (*) key.
  3. Enter your temporary voicemail passcode from the email you received.
  4. Follow the prompts to change your temporary password.

Why am I experiencing slow internet speeds?

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  • Your device may have viruses, spyware, or a full hard drive.
  • Your Fios internet speeds may slow if you are watching multiple Fios video-on-demand titles.
  • Your wireless router may be too far away—or blocked by electronic devices and physical infrastructure.

Where can I get an additional installation guide for a Set-Top Box or DVR?

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Here’s a PDF of the Self-Install User Guide. Simply follow the guide to get your Fios TV up and running.

Where can I find instructions for programming my remote control device?

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Please choose your remote from the list below:

How do I contact Verizon business customer service?

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Contact us by calling customer support at 1-855-714-0378.

Products built with your company in mind.

Small business products

Fios® for business

Get affordable internet service and reliable speeds for your company with Verizon Fios for Business.

Learn more about Fios for business

Voice

Stay connected with voice services from Verizon—including analog and digital phone systems.

Learn more about Business Digital Voice

TV

Deliver a better experience for customers and employees with customizable packages from Fios TV for business.

Learn more about Fios TV

Bundle

Get voice, internet, and wireless service for one affordable price. Verizon even gives you credit for early termination fees.

Learn more about small business bundles

Medium business products

Internet

Stay ahead of the competition with blazing-fast speeds with business internet from Verizon.

Learn more about Fios

Business VoIP

Boost communications with Verizon Virtual Communications Express—a digital phone service.

Learn more about Virtual Communications Express

Dedicated internet

Receive the consistent actual speed you need from your business internet with Verizon Internet Dedicated Services.

Learn more about dedicated internet

Private IP

Get a private business network to protect your company, provide stability, and connect locations.

Learn more about Private IP

Bundle

Run your business—with less moving parts—by combining voice, internet, and data with Business Connection.

Learn more about Business Connection

Contact us at customer support: Call 1-855-983-1425

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