Verizon business phone plans outpace the typical landline.
Packages starting at$35
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Let’s be honest—when it comes to your phone service, you just want something convenient and affordable, but you also want quality. Verizon Business Digital Voice is a VoIP product that transmits voice calls in the highest quality possible over the internet rather than over a traditional phone network. But what makes this such a big improvement? VoIP provides over 30 features that help increase your business’s efficiency, productivity, and mobility. This gives you access to tools normally exclusive to large businesses at a drastically reduced cost. You’ll have the most cutting-edge resources available in an ever-changing business market.
VoIP is the easiest way to talk to your customers. They’ll be able to connect to someone who can assist them right away, and as a low-cost unified communications system, your desk phone, mobile phone, or computer can make and receive phone calls to your business’s direct line. The reliability that Verizon business phone plans offer promotes loyalty and a sense of trust in customers, which only helps your business flourish.
If the number can be ported over, Verizon will gladly transfer a new member’s existing phone number to their new phone. Ask a customer service representative for more info.
To access the more than 30 features Business Digital Voice offers, you must have an IP phone. An analog converter is required if you wish to keep your own equipment.
Good news: many locations are ready for Fios. You can call to find out what products are available to you, along with speeds and pricing.
Before calling, be sure to write down your phone number and business address so your representative can help find the best option for your location.
A VoIP-based phone system operates within a cloud service, running through the internet rather than being confined to your local computer. The advantages? Flexibility and peace of mind. If you were to lose power during a phone call with a customer, the cloud allows you to route that call to another number or even to your cell phone. Think of it as your own disaster recovery system.
Additionally, you can manage calls anywhere there is an internet connection by using the Verizon app and online dashboard. Though Verizon business phone plans don’t include cell phones, with business VoIP you’ll be able to forward calls that come in to your desk phone to your smartphone. You can’t put a price on the security of knowing you can keep your business running and take care of your customers’ needs when unavoidable situations come up.
To be compatible for Business Digital Voice, you will need IP phones that work over an internet connection. These phones provide high quality calls and allow you to manage some of your features straight from your phone. A variety of IP phones are available through Verizon starting at $85.00 to best fit your business needs. Currently, we do not allow customers to provide their own VoIP equipment for installation.
If purchasing IP phones isn’t for you, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 that can be used with two telephones. Simply plug your traditional analog phone(s) into the adapter to run over IP. Note: IP phones cannot be plugged into an ATA.
You must have a Business Digital Voice line and Analog converter (ATA) in order to use a fax machine. Verizon Fios customers are able to fax an unlimited number of pages on their Business Digital Voice line. Non-Fios customers can fax up to five pages without issue, but any more than that is not recommended. There is no guarantee that your fax machine will work on a VoIP line. An ATA does not support PBX and Key Systems.
Business Digital Voice does not support alarm, fire, credit card, elevator, or security lines—you must purchase an additional copper telephone line for these services.
Verizon offers the exceptional and affordable white-glove service called Business Preferred customer support. This includes Tech Support Pro, which can save you time and keep your business running smoothly. You get 24/7 availability from our US-based experts, who also assist with the installation, setup, and configuration of your hardware, software and other equipment.
Verizon also offers a service protection plan that provides diagnostics and repair for jacks, outlets and wiring for Verizon broadband, phone, and Fios TV products. Your call gets priority routing for faster, easier customer service and satisfaction. This service requires a Verizon internet connection.