Verizon business phone plans outpace the typical landline.

Packages starting at

$35.00/ mo4

per line, plus taxes, fees & equip. charges with 2-yr. agmt. that auto-renews.

Learn more

VoIP isn’t rocket science.

Let’s be honest—when it comes to your phone service, you just want something convenient and affordable, but you also want quality. Verizon Business Digital Voice is a VoIP product that transmits voice calls in the highest quality possible over the internet rather than over a traditional phone network. But what makes this such a big improvement? VoIP provides over 30 features that help increase your business’s efficiency, productivity, and mobility. This gives you access to tools normally exclusive to large businesses at a drastically reduced cost. You’ll have the most cutting-edge resources available in an ever-changing business market.

VoIP is the easiest way to talk to your customers. They’ll be able to connect to someone who can assist them right away, and as a low-cost unified communications system, your desk phone, mobile phone, or computer can make and receive phone calls to your business’s direct line. The reliability that Verizon business phone plans offer promotes loyalty and a sense of trust in customers, which only helps your business flourish.

With Business Digital Voice, you can enjoy talking to customers on a fixed phone line while taking full advantage of over 30 features that aren’t available with traditional lines. As a hosted solution, Verizon Business Digital Voice helps you handle calls more easily so you can focus more on what matters most: your business’s success.

Put the “business” back in your phone service with a convenient VoIP connection.

Verizon business phone plans come in three sizes to fit your business.

$35.00 /mo4
per line, plus taxes, fees & equip. charges with 2-yr. agmt. that auto-renews.
Business Digital Voice

1-10 VoIP Lines

$30.00 /mo4
per line, plus taxes, fees & equip. charges with 2-yr. agmt. that auto-renews.
Business Digital Voice

11-20 VoIP Lines

$25.00 /mo4
per line, plus taxes, fees & equip. charges with 2-yr. agmt. that auto-renews.
Business Digital Voice

21+
VoIP Lines

HD phone audio uses higher frequencies to produce a clearer, more distinct sound during your phone calls. Only VoIP provides HD audio.

Pick a phone—but not just any phone.

Technology is only as good as its components, and hardware is crucial to your phone service’s functionality. Specific IP phones are required for the Verizon business phone system to work over an internet connection, and allow for the highest quality and widest range of features available. Check out the phones we offer:

Pick a phone—but not just any phone.

Technology is only as good as its components, and hardware is crucial to your phone service’s functionality. Specific IP phones are required for the Verizon business phone system to work over an internet connection, and allow for the highest quality and widest range of features available. Check out the phones we offer:

Verizon Phone

3-line IP phone

$85.00 plus taxes

  • 3 line keys with LED
  • Ideal for common areas
  • Optima HD voice
  • B&W LCD backlight
  • 132x64-pixel display
  • Headset jack & EHS support
Verizon Phone

5-line IP cordless phone base with 1 handset

$150.00 plus taxes

Additional handsets are $85 plus taxes

  • Base supports up to 5 handsets up to 165 feet
  • Ideal for on-the-go industries
  • 2.4 inch color display
  • Optima HD voice
  • Long battery life
  • 3.5 mm headset jack
Verizon Phone

12-line IP phone

$170.00 plus taxes

  • 6 line keys; supports up to 12 lines
  • Ideal for higher call volumes
  • B&W LCD backlight
  • 192x64-pixel display
  • Optima HD voice
  • Dual-port Gigabit Ethernet
  • Headset jack & EHS support
  • Wi-Fi capable
Verizon Phone

12-line IP phone

$170.00 plus taxes

  • 6 line keys; supports up to 12 lines
  • Ideal for higher call volumes
  • B&W LCD backlight
  • 192x64-pixel display
  • Optima HD voice
  • Dual-port Gigabit Ethernet
  • Headset jack & EHS support
  • Wi-Fi capable
Verizon Phone

16-line IP phone

$200.00 plus taxes

  • 6 line keys; option to add lines
  • Ideal for executives that handle many calls
  • 7 inch color touch screen with backlight
  • 800 x 480-pixel display
  • Dual-port Gigabit Ethernet
  • Optima HD voice
  • Headset jack & EHS support
  • Bluetooth & Wi-Fi capable
Verizon Phone

Conference phone

$500.00 plus taxes

  • Ideal for small to medium-sized conference rooms
  • B&W backlit LCD display
  • White LED backlight
  • HD voice
  • Acoustic Clarity
  • NoiseBlock
  • 20 ft microphone pickup
  • Four softkeys
  • Navigation cluster
Verizon Phone

PacketSmart troubleshooting probe

Included at no extra cost.

Provided at no charge if purchased with new bundle with Business Digital Voice.

Delivers Verizon remote, near real-time signaling and analysis of VoIP traffic to help troubleshoot network problems.

1

Can I keep my current phone number?

If the number can be ported over, Verizon will gladly transfer a new member’s existing phone number to their new phone. Ask a customer service representative for more info.

2

Can I use the phone I have already?

To access the more than 30 features Business Digital Voice offers, you must have an IP phone. An analog converter is required if you wish to keep your own equipment.

3

How do I set up a business phone line at my new location?

Good news: many locations are ready for Fios. You can call to find out what products are available to you, along with speeds and pricing.

4

Have your information at the ready.

Before calling, be sure to write down your phone number and business address so your representative can help find the best option for your location.

Bundling is for a business that doesn’t slow down.

Bundling is about more than saving money. If you run a business, your time is valuable—every second counts. That’s why Verizon business bundles give you the best value possible for your needs. When you bundle your business’s TV, internet, and phone services into one single bill, your life becomes simpler and your days and business transactions run smoother.

You’ll be able to give your customers the experience they deserve without worrying about paying multiple bills. In the world of business, you can gain the ultimate competitive edge by being able to devote your complete time and attention to customers and taking care of operational needs by bundling. What’s more, you get the best products Verizon has to offer: Business Digital Voice, Fios internet, and Fios TV, all at the fastest speeds available. It pays in many different ways to bundle.

Maintain continuity within the cloud.

A VoIP-based phone system operates within a cloud service, running through the internet rather than being confined to your local computer. The advantages? Flexibility and peace 
of mind. If you were to lose power during a phone call with a customer, the cloud allows you to route that call to another number or even to your cell phone. Think of it as your own disaster recovery system.

Additionally, you can manage calls anywhere there is an internet connection by using the Verizon app and online dashboard. Though Verizon business phone plans don’t include cell phones, with business VoIP you’ll be able to forward calls that come in to your desk phone to your smartphone. You can’t put a price on the security of knowing you can keep your business running and take care of your customers’ needs when unavoidable situations come up.

Fixed lines mean business.

According to TechTarget, when it comes to phone lines the current trend has been leaning toward fixed-mobile substitutions, meaning many users are getting rid of landlines and opting for cell phones as their sole means of voice communication. This is evident in businesses as well, and while going wireless might be a good option for startups, it may imply that you’re merely a seasonal or temporary company.

A fixed line sends the message to customers that your business is established and lucrative enough to hold its own within the industry. It might also be to your advantage to consider a toll-free number. Reasonably priced, going toll-free could make your customers feel that you are invested in those who are out of your area.

Business Digital Voice vs. Virtual Communications Express

Virtual Communications Express

Verizon Phone

Users per location

Unlimited

Verizon Phone

Number of locations

Multiple

Verizon Phone

Bundle

Services sold separately

Verizon Phone

Faxing

Yes

Verizon Phone

CPE options

Purchase or rent equipment

Business Digital Voice

Verizon Phone

Users per location

99

Verizon Phone

Number of locations

Single

Verizon Phone

Bundle

Bundle with Fios or choose Verizon Business Connection if you’re a medium sized business.

Verizon Phone

Faxing

Yes

Verizon Phone

CPE options

Purchase equipment only (can pay over 12 months)

Business Digital Voice has success on speed dial.

Bundle five VoIP lines with up to 940/880 Mbps speeds and get a special price plus an additional basic line at no additional cost. 11

Find out more about Verizon business solutions.

Fill out the form and we'll call to give you a quote and answer your questions about Verizon small-business services.

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Frequently asked questions

What equipment is required for Business Digital Voice?

To be compatible for Business Digital Voice, you will need IP phones that work over an internet connection. These phones provide high quality calls and allow you to manage some of your features straight from your phone. A variety of IP phones are available through Verizon starting at $85.00 to best fit your business needs. Currently, we do not allow customers to provide their own VoIP equipment for installation.

If purchasing IP phones isn’t for you, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 that can be used with two telephones. Simply plug your traditional analog phone(s) into the adapter to run over IP. Note: IP phones cannot be plugged into an ATA.

verizon Phone

Do my credit card, fax, or alarm lines work through Business Digital Voice?

You must have a Business Digital Voice line and Analog converter (ATA) in order to use a fax machine. Verizon Fios customers are able to fax an unlimited number of pages on their Business Digital Voice line. Non-Fios customers can fax up to five pages without issue, but any more than that is not recommended. There is no guarantee that your fax machine will work on a VoIP line. An ATA does not support PBX and Key Systems.

Business Digital Voice does not support alarm, fire, credit card, elevator, or security lines—you must purchase an additional copper telephone line for these services.

Do you offer any type of customer support?

Verizon offers the exceptional and affordable white-glove service called Business Preferred customer support. This includes Tech Support Pro, which can save you time and keep your business running smoothly. You get 24/7 availability from our US-based experts, who also assist with the installation, setup, and configuration of your hardware, software and other equipment.

Verizon also offers a service protection plan that provides diagnostics and repair for jacks, outlets and wiring for Verizon broadband, phone, and Fios TV products. Your call gets priority routing for faster, easier customer service and satisfaction. This service requires a Verizon internet connection.

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