What kind of equipment does Verizon provide with Fios internet plans?
Verizon provides wireless routers, modems, set-top boxes, and any other equipment required in conjunction with your Fios internet plan. Additional charges for routers and other equipment may be applied to your monthly bill.
What kind of equipment does Verizon provide with phone plans?
An IP phone is required to work with Verizon Business Digital Voice. If you elect to keep your current phone, you must install an Analog Converter to make it compatible with VoIP services. You can pay for your phone equipment over a 12-month period, or select a standard plan that works with a standard phone set.
What kind of equipment does Verizon provide with Fios TV plans?
Verizon provides a multi-room DVR and set-top box tailored for Fios TV services.
What happens if I need a faster internet speed later on?
If you find your internet speed lacking, you can upgrade to a faster speed to better suit your business needs. You can choose from 75, 150, 300, 500 Mbps or 1 Gbps internet speeds.
What kind of customer service does Verizon offer?
Verizon offers first-rate customer support 24 hours a day, 7 days a week, ensuring all questions and concerns regarding your Verizon services are taken care of quickly and efficiently. In addition, you can sign up for premium tech support with Business Preferred, which includes Tech Support Pro, service protection plans, and priority call routing.