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The ultimate guide to small-business internet part 2: speed and reliability

Editorial team

7 months ago | 8 min read

Figuring out what speed you need and how to troubleshoot other speed issues

When customers and providers talk about what internet speeds to order, they’re actually referring to bandwidth. It’s not strictly accurate to use these terms interchangeably, but it’s useful shorthand because bandwidth is the main factor that determines whether you experience your internet connection as fast or slow.

Business Digital Voice: Music on Hold

Editorial team

1 month ago | 2 min read

Verizon Business Digital Voice provides a secure, small-business VoIP phone system and more than 30 features that are essential to  your business. Music on hold lets you greet customers with customizable music or announcements so they know to stay on the line when you can’t answer right away.

The ultimate guide to small-business internet part 3: wi-fi

Editorial team

7 months ago | 6 min read

How to make Wi-Fi work for you

Wired connections are generally more reliable and consistent than Wi-Fi, but wireless internet is still crucial for most businesses. In part 3 we’ll explore how Wi-Fi helps your business, what equipment you need, and how you can make it as secure and effective as possible.

Business Digital Voice: My Phone Web Portal

Editorial team

1 month ago | 3 min read

Business Digital Voice from Verizon is a flexible VoIP phone solution for small businesses. Built on a cloud-based VoIP platform for reliable calling and easy scalability, you can stay in touch with your team and give your customers the service they deserve. Plus, the My Phone End User Web Portal gives your employees easy access to phone features and settings, so they can customize Business Digital Voice to be just they way they want it.

The ultimate guide to small-business internet part 4: security

Editorial team

7 months ago | 6 min read

How to protect your internet connection from cyber-threats

It’s a misconception that only large businesses get targeted by cyber-criminals. Small to mid-size businesses account for 62 percent of all cyber-breaches each year, 9 and the costs of each incident can be high.

 

Business Digital Voice: Unified Messaging

Editorial team

1 month ago | 3 min read

Business Digital Voice from Verizon is built on a cloud-based VoIP platform for secure, reliable calling so you can stay in touch with your team and give your customers the service they deserve. The Unified Messaging feature of Business Digital Voice lets you retrieve voicemails from your online My Phone management dashboard so you can listen to messages from anywhere. You can also have the voicemail files sent to you in an email and receive notifications on your phone or tablet via text or email.

The ultimate guide to small-business internet part 5: price

Editorial team

7 months ago | 4 min read

Why business internet costs what it costs and how to find the best prices

According to the most recent data from the FCC, 10 small businesses spend a median of $106 per month (adjusted for inflation 11) on broadband service.

Among business broadband plans, an obvious rule of thumb about price is the higher your speed, the more you’ll spend. But there are other factors that influence price as well: network type, population density, and geography.

Business Digital Voice: Auto Attendant

Editorial team

1 month ago | 2 min read

Verizon Business Digital Voice is a powerful, professional phone solution for small businesses. More than 30 advanced calling features help you give your customers and clients the service they deserve. Let Auto Attendant be your business’s virtual receptionist.

 

 

 

Fiber optic vs. cable—which one is best for business internet?

Editorial team

6 months ago | 10 min read

A quick guide to fiber optic vs. cable internet

Your small business needs fast, reliable internet at a reasonable price. So what’s your best option? Businesses almost always need a higher speed than you can get with traditional DSL, so that narrows your choices to fiber optic and CATV cable. This article will help you understand the key differences in no time.

Business Digital Voice: Hunt Group

Editorial team

1 month ago | 3 min read

Verizon Business Digital Voice  provides a secure VoIP system for your business, giving you access to enterprise features, like Hunt Group, at an affordable price. See how a hunt group line can ensure no call goes unanswered in your business.

 

Everything you need to know about business phone lines

Editorial team

6 months ago | 10 min read

Before you buy, learn more about business phone lines

Some small-business owners don’t know where to start when they’re looking for reliable and affordable business phone lines. Verizon gets it. Business phone lines can be a complex topic.

To simplify your decision making, we’ve created a useful guide that will help you decide how many business phone lines you need, provide you with some examples of phone needs in different industries, and explain the three types of business phone services currently available.

Business Digital Voice: Shared Call Appearance

Editorial team

1 month ago | 2 min read

See how shared call appearance can help create a smooth experience for your customers, whether your in or out of the office. Verizon Business Digital Voice offers more than 30 calling features, from basic voicemail to advanced—and essential—features like shared call appearance for your mobile workforce.

7 ways businesses can expense IT purchases

Editorial team

6 months ago | 5 min read

Now could be the right time to buy.

As the end of the year approaches, cash-basis businesses will begin to look for ways to reduce their taxable profits for the year. Thanks to some very liberal tax laws written to encourage investment in personal tangible equipment, including information technology (IT) equipment, many businesses will be able to expense (write off as a tax deduction) all such purchases in 2017. However, the method you choose and the timing are critical, so careful planning is required. Check out 7 possible methods depending on your unique business needs.

Business Digital Voice: Voice Portal

Editorial team

1 month ago | 3 min read

Business Digital Voice comes with Voice Portal—this valuable feature is your one-stop shop for adjusting key phone settings on the go. Businesses get access to more than 30 calling features, such as Visual Voicemail, Music on Hold, and Shared Call Appearance. Business Digital Voice is built on a reliable VoIP platform so it can grow and scale with your business. Business Digital Voice helps you stay in touch with your employees and provide your customers with reliable, fast service.

5 tips to win big this Black Friday Cyber Monday

Editorial team

6 months ago | 6 min read

Is your business ready for the two biggest shopping days of the year?

Consumers love Black Friday Cyber Monday (BFCM), no question about it. Retailers, too, since Black Friday typically marks the first day of the year when retail companies go “into the black.” Over the Thanksgiving weekend last year, more than 154 million people went shopping. And according to a National Retail Federation survey, 44% of shoppers reported that they shopped online during that time. Of those individuals who said they shopped online, 74% did so on Black Friday. Here are 5 tips to help you prepare.

Business Digital Voice: Visual Voicemail

Editorial team

1 month ago | 2 min read

Business Digital Voice from Verizon is built on a tried-and-tested VoIP platform for reliable calling and easy scalability. With more than 30 calling features, like Visual Voicemail, you can stay in touch with your team and give your customers the service they deserve. Learn more about Visual Voicemail and how it can simplify your communications.

Business internet vs. residential: What you don’t know could cost you

Editorial team

6 months ago | 5 min read

“Why should I pay so much for internet service?”

It’s a valid question, especially for small-business owners squeezing as much as they can out of every scarce dollar. With fiber broadband-wired neighborhoods popping up everywhere promising low cost pricing and high speed internet, the choice between business internet vs. residential seems simple. But is it? This article covers many of the differences between residential and business internet capabilities.

The secret to better service and productivity: Unified Communications

Editorial team

5 months ago | 8 min read

Take your business to the next level with Unified Communications

Your business can have innovative ideas, top-notch products, and talented people, but it will never reach its full potential if your employees aren’t communicating well with each other and with customers.

To thrive today, businesses need to stay in touch with their customers or clients, and they need to do so frequently. They also need excellent communication and collaboration tools. A modern, hosted Unified Communication system with Voice over Internet Protocol (VoIP) calling can help your business deliver better customer service and better employee productivity.

 

Why your workplace should be wireless: Wi-Fi benefits for business

Editorial team

3 months ago | 5 min read

Today’s businesses no longer need to connect to the internet via cables that leave professionals chained to their desks. Wireless technology has made mobile first possible. Pew Research Center shows 77 percent of Americans owned smartphones in 2017—a dramatic increase from 35 percent in 2011.

People use wireless internet connections to communicate, work, and save money on data. Customers expect free Wi-Fi in-store and in waiting areas. Mobile commerce options allow your customers to bypass long lines, pay with mobile devices, and receive an overall better shopping experience.

Wi-Fi-enabled business devices keep your employees connected and operations running smoothly—which ...